Mystery Hoodie/Crew

NEW ZEALAND

Due to the volume of orders at this time. Our current estimated delivery time is around 5-7 days.

If it is still within the specified estimated delivery time. We ask for you’re patience, as we will endeavour to focus on dispatching.  

 For any returns or exchanges, please fill out the returns form you received with you’re order & send back to Crate Clothing 12 ward street Hamilton.

 For any other queries email support@crateclothing.co.nz

 Cost: $8.99 NZD if order is under $149.99 NZD. Free if order is over.

Tracked: Yes

AUSTRALIA

Tracked express courier service

Cost: $16.99 NZD main cities if order is under $149.99 NZD. Free if order is over.

Tracked: Yes

EUROPE & U.K

Tracked express courier service

Cost: $50 NZD if order is under $200 NZD. Free if order is over.

Tracked: Yes

U.S.A & CANADA 

Tracked express courier service

Cost: $50 NZD if order is under $200 NZD. Free if order is over.

Tracked: Yes

Please note that this does not include any hold ups through customs. Pricing doesn’t include duty & or import taxes if any. Duty & taxes are to be paid by the receiver if any.

Crate Returns Policy

Crate accepts returns. If you’re not completely satisfied with your purchase, or if you need to change sizes or styles, you may return it at your own expense. Please try to send returns within 30 days of receiving your order. All items must be in the same condition as when they were shipped.

Returns are processed every Sunday.

Please complete a Returns Form and send it with your item to:

Crate Clothing

12 Ward Street
Hamilton, NZ

Attention: Returns

When completing your returns form, we will need your original order number, name & details around what you'd like to swap it for

If you don’t have a Returns Form, you can download one here → Crate Returns Form

Have a Crate Day :)